Cannot write connection file - Receiver 12.7, OSX 10.11.6. /Library/Application Support and /Library/Application Support/Citrix Receiver. All of those should. Oct 09, 2017 Now, Citrix Receiver 12.7 for Mac is compatible with macOS 10.13 – code named High Sierra from day Zero. Generic USB Redirection in Receiver for Mac with macOS High Sierra.
Good Morning!
I'm having some issues while trying to use Receiver for Macintosh:
We've an iMac and a Mac Pro both running OSX El Capitan; With the Mac Pro, after importing the correct certificates I've absolutely no problems running a VDA with XenDesktop... However, I cannot get the iMac to work in any way:
The user can log just fine on our Netscaler portal, but when he tryies to run the assigned Desktop an error pops out saying 'Cannot write connection file CitrixID'; after some Googling I found similar topics describing the same issue saying that the main culprit is a file called 'Modules' located in 'User > Library > Application Support > Citrix Receiver' that sometimes is erroneously set as 'Read Only' by the installer...
As described I deleted the file and run the installer again in order to recreate it, however the result didn't change, so I tryied to manually set the permission of this file to 'Everyone - Read & Write', but again... No success
Can anyone help me?
Thank you in advance!
Citrix Receiver Download For Windows
How to Log into CCCitrixAccess
- CCCitrixAccess Log in Instructions PDF
Citrix Client Downloads
Current tested versions
- Windows 10 / Windows 8 / Windows 7 - Citrix Workspace App 1911
- Windows Citrix Installation Instructions PDF
- Mac OS 10.13, 10.14 and 10.15 – Citrix Workspace App 1912
- Mac OS X Citrix Client Installation Instructions PDF
Please do not download clients directly from Citrix.com as the newer clients may not be supported on CCCitrixAccess. The CC does not provide support for personally owned equipment (POE).
Older Citrix Client Downloads
Note: Use these only if directed by CC User Support
- Windows 10 / Windows 8 / Windows 7 - Citrix Receiver 4.9
- Mac OS 10.11 and 10.12 – Citrix Receiver 12.7
PIV Card Intructions
CCCitrixAccess requires the use of PIV cards for on-site or remote access. If you forgot your PIV card or are having difficulty using your PIV card for login, contact the CC Service Center at 301-496-8400 or visit https://ocio.nih.gov/Smartcard/Pages/default.aspx.
Important Notes
*** If you cannot load CRIS from CCCitrixAccess on a Mac: ***
1. Update the Citrix client using the link above.
2. Rename the computer to 15 characters or less with no spaces or special characters.
3. Call CRIS support at 301-496-8400 to have the new computer name registered.
| Browsers | Windows 10,7 | Mac OS X (10.13 or later) |
| Internet Explorer | Yes | No |
| Safari | Yes | Yes |
| Firefox | No | No |
| Google Chrome | Yes | Yes |
Network Requirements
For best performance always connect directly to your network via a network cable. Wireless and wireless broadband will work but may lose connectivity.
Citrix Receiver 12.7.0
Support
NIH CC users should contact the CC Service Desk at 301-496-8400
NIH Institute users should contact their Institute Help Desk or the NIH IT Service Desk at 301-496-HELP (301-496-4357)
If you need a temporary PIV exemption then CC Service Desk at 301-496-8400