When you run a Desktop Shortcut for some of our games - currently Diablo 3, Heroes of the Storm, Hearthstone, and the Warlords of Draenor Alpha - they will require the Desktop App to run. However, that post is a couple years old. According to the WoWWiki page on the Battlenet Desktop app. New Battle.net App Beta. We’ve been hard at work on new features for the Battle.net Desktop App, and we wanted to show you a preview of what we’re developing. Starting today, anyone who’s opted in to test Battle.net updates can try out our beta. Though we’re improving the look and feel of Battle.net, we also want to keep this preview. The Battle.net desktop app only supports direct chat with BattleTag and Real ID friends. If a character friend from World of Warcraft or StarCraft II attempts to message you, you will not receive any notification in the Battle.net app—just in-game. The Battle.net Authenticator offers an additional layer of security against unauthorized account access on up to three Battle.net accounts. When using the Battle.net Mobile Authenticator, we recommend adding Battle.net Phone Notifications. This free service allows you to easily remove an authenticator using text message verification.
So yesterday I decided to download Heroes of the Storm again, but my Battle.net was stuck at calculating space and then going blank with installation window, so I thought of doing a reinstallation of a Battle.net desktop app and it only went downwards from then onward.
Uninstalling was completed easily. Then, when I tried installing again the window got stuck at 'Updating Battle.net Update Agent' at approx 40-50% of the bar. Then after another few dozen tries it changed to showing ' BLZBNTAGT000008FC' error after being stuck on 40-50% of Updating Battle.net Update Agent.
Now, I’ve been searching the forums far and wide and some things.
I’ve killed agent.exe before trying again.
I’ve cleared all temporary folders from Battle.net and Blizzard Entertainment folders.
I’ve cleared %ProgramData%.
I’ve reset WMI repository - which is recommended for shown error.
I’ve tried using no antivirus (honestly having to uninstall it instead of adding something to exceptions should never be required).
Nothing helped. I did try to rollback entire Windows10 back to yesterday before I started trying to download HOTS, but all I got now is “Required application data could not be found” system error.
So now I can’t play Starcraft II that was working perfectly before I tried to have fun with friends in HOTS and I am left with nothing but a broken Battle.net desktop app that seems to be beyond possibility of repair.
Is there anything I could try?
After installing the battle.net desktop app when I go to install any game I get stuck at the install screen. For example, when I try to install COD: MW I get stuck at the screen “Call of Duty: MW Installation” popup with the loading indicator in the bottom right spinning indefinitely.
I feel like I have tried everything I could find on this forum with no luck. I’ve also reinstalled windows.
Battle. Net Desktop App
Looking for help with how to resolve this issue.
Tech Specs:
Battle Net Desktop App Download
- iMac Pro running boot camp
- Windows 10 - Fresh install